TeaHaven.com is committed to protecting the privacy and security of our customers' personal information. This privacy policy outlines how we collect, use, and protect the personal information that you provide to us.
Information We Collect
When you use our website, we may collect the following types of personal information:
- Contact information, such as your name, email address, phone number, and shipping address
- Payment information, such as your credit card number, billing address, and other payment details
- Purchase history and preferences, such as items you have purchased, your wish list, and other preferences you have indicated
- Website usage information, such as your IP address, browser type, and pages you visit on our website
- Information you provide when you communicate with us, such as customer service inquiries and feedback
How We Use Your Information
We may use the personal information we collect for the following purposes:
- To process and fulfill your orders and provide customer service
- To personalize your shopping experience and offer product recommendations
- To communicate with you about your orders, account, and promotional offers
- To improve our website, products, and services
- To comply with applicable laws and regulations
How We Protect Your Information
We take reasonable measures to protect the personal information we collect from unauthorized access, disclosure, or alteration. We use industry-standard encryption technologies to protect sensitive information, such as credit card numbers, during transmission. We also use firewalls, secure servers, and other security measures to protect our systems and your personal information.
Disclosure of Information to Third Parties
We may disclose your personal information to third parties for the following purposes:
- To fulfill your orders, such as shipping carriers and payment processors
- To provide customer service and support, such as email service providers and help desk software
- To comply with applicable laws and regulations
- With your consent
We do not sell or rent your personal information to third parties for marketing purposes.
Cookies and Other Tracking Technologies
We use cookies and other tracking technologies to collect website usage information and personalize your shopping experience. You may disable cookies in your browser settings, but this may affect your ability to use our website and make purchases.
Your Rights and Choices
You may review, update, or delete your personal information by contacting us. You may also opt-out of receiving promotional emails and other marketing communications by following the instructions in the emails or contacting us.
Children's Privacy
Our website is not intended for use by children under the age of 13. We do not knowingly collect personal information from children under the age of 13.
Updates to Privacy Policy
We may update this privacy policy from time to time by posting a revised version on our website. The revised policy will be effective as of the date posted.
Contact Us
If you have any questions or concerns about our privacy policy, please contact us at customerservice@teahaven.com.